FAQ

How much notice do I need to give to order my cake?
We do tend to book out 4-6 weeks in advance, so its best to contact us via email as soon as possible to ensure we have the date you require available. Please include Date required for collection, servings, theme/photos for inspiration, any other important details.


How much does a cake cost?

All cakes are priced differently depending on design and size. Please check out our price guide, which gives you a starting price for sizes and examples/prices of some of the cakes we have created to give you an idea. GST will be calculated on the final design of the cake. Please note that custom cakes are not cheap. Many hours of skill, time and ingredients goes into each cake we make and our prices reflect this. We pride ourselves in producing high quality cakes that both look and taste amazing.

I have a photo of the cake I want - can you replicate this?

We value the artistic and creative integrity of other cake designers not just on the coast but worldwide. We will never exactly copy or replicate the designs of other cake makers. We can use images as inspiration but the final cake will have our signature style. Many times, when we have some creative freedom to create your cake, we do our best work. Please trust in our ability and skill to create perfect cake for you. Please ensure you check out the style of cakes we make to make we are the right cake decorator for you.

 

Do you offer delivery?

Yes we do, however this is subject to availability, as we are very busy creating the cakes. We do recommend delivery for our celebration cakes for anything 2 tier+, and only offer delivery for our wedding cakes (no picks up - this is to ensure that your cake is transport, stored and set up safely and correctly)
Delivery is calculated at the time of ordering and included in the final price (accounts for our time to/return of the destination, fuel). Local Sunshine Coast Areas ~$20-$50, Hinterland and Noosa area ~$60-$80

Do you make Wedding Cakes?

Yes we do. We would love to be apart of your special day. We do simple style wedding cakes  (1-3 tiers and buttercream styles only)

Many of our wedding cakes are simple but stunning and elegant. Adorned with fresh flowers* or simple decorations. Please see our gallery for examples of what we can offer. *Please see the question about- Flowers on my cake.

Please use the Wedding Cake inquiry form under the Wedding section of our website.

Do you supply the flowers for my cake?

Yes we do prefer to supply the flowers for your cake, this way we can ensure that you are getting quality flowers that are wired and tapped correctly for food safety. We use an incredible reputable florist on the coast who understands first hand how important flowers are for cake decorating. Our florist hand picks all our flowers to suit the design of you cake based on your colour pallet.
 

Do you offer wedding cake / cake tastings and consults?

Yes we do cake tastings in the form of a take-away cupcake tasting box. 6-12 flavours/ in either a 6 cupcake box or a 12 cupcake box. The 6 cupcakes are $45 and the 12 cupcakes are $80. In person consultations are $65 per couple and includes 6 cupcakes to taste while we discuss your wedding cake requirements.
If you book with us (order must be over $300 in value), 50% of the tasting box/consultation price is credited back towards your order. We usually require a few weeks' notice to arrange a tasting box/consultation as we are flat out with other orders, and making single cupcakes of each flavour is very time consuming- but very worth it as they taste amazing.
 

Do you cater to dietary requirements?

We can cater for Gluten Free only. Please be aware we are not a certified Gluten Free kitchen. Whilst we clean all of our equipment thoroughly, trace elements of gluten may still be present. If you or your guests have coeliac disease, please make them aware of this potential risk.

We do not make dairy free, vegan or sugar free cakes.

How do I pay for my order?

For custom cake orders, once we emailed you with a price and you are happy to proceed with the order we will send you an invoice (payment can made via bank transfer or credit/debit card). A 50% deposit is required to sure the booking date and is non-refundable. (Please read our terms and conditions at the bottom of this page). All orders must be paid in full 5 days prior to collection date.

What happens if I need to cancel my order?

The more notice you can give us the better so we can assist you with postponing/canceling your order. Please read our Terms and Conditions regarding COVID and non COVID cancellations.

How do I care for my cake once It has been collected?

The cake box must be picked up from the base – do not place or press your hands into the sides of the cake box.
It is best transported on a flat level surface- such as the front/back passenger floor (never on a lap or seat) of the car. Make sure the air-con is on and your car is nice and cool. Buttercream/floral cakes need to be refrigerated and brought out 1-2 hours before cutting. Our cakes are best eaten at room temperature. Please do not sit your cake in sun or heat for long periods of time. All fondant cakes are not required to be refrigerated but kept in a cool place.

How do I book into a class?

All cake class bookings can be made via our website - under the classes tab above.

We run adult classes once a month and cover different themes/skills. Please see our schedule for up coming classes on our website so you can plan ahead. Bookings for classes open up 1-2 months in advance. These do book out quickly so we recommend following us on social media for updates.

Our kids classes run during the school holidays and book out quickly. These are usually advertise around 3-4 weeks prior to the school holidays.

Please take a moment to view our Terms and Conditions and Cake Care/Cutting Guide